Returns & Refund Policy

At EzTopup, we are dedicated to providing you with a seamless and secure gaming experience. When it comes to the services we offer, including intangible goods and digital content products like games, diamonds, and pre-paid gift cards, we understand the importance of transparency and customer satisfaction.

Finality of Transactions

Please be aware that, due to the nature of our services, all transactions are considered final. Once payment is made, your purchased items are promptly delivered, and as a result, cancellations and returns are not applicable.

Refunds and Issue Resolution

In the event that you encounter issues related to incorrect details such as user ID or zone ID, rest assured we are here to assist. However, it’s important to note that, in such cases, we can only process refunds in the form of EzTopup Wallet credits. This ensures that your funds remain accessible for future purchases within our platform.

Understanding Our Policies

For a thorough understanding of our policies, we recommend reviewing the Terms and Conditions.

Contact Us

If you have any questions, concerns, or suggestions, please don’t hesitate to contact us at help.eztopup@gmail.com or visit our Contact Us Page.